Senior Information Systems Specialist

Building reliable systems and solving real technical problems for over two decades.

Two decades across infrastructure, information systems, entrepreneurship and web technologies — grounded in an analytical background and hands-on experience.

URVA ISMAIL
0 + Years of Experience
IT Infrastructure
AI Solutions
About

An Analytical Background, Built Through Practice

I hold a Bachelor's degree in Mathematical Statistics from Tishreen University — a background that shaped the analytical way I still approach diagnosing technical problems and building solutions today.

My career began by founding and running computer sales and maintenance centers in Latakia, then moved into design and web work, followed by managing a trading company, before relocating to Türkiye to build a new path in information systems and infrastructure.

Today, I work as a Senior Information Systems Specialist, continuing to develop my skills in server administration and networking, while practically and continuously adopting AI tools as a natural part of modern technical work.

Education

Bachelor's Degree in Mathematical Statistics

Tishreen University · Latakia, Syria · 2006

Career Journey

How This Experience Was Shaped

A documented timeline across entrepreneurship, corporate work, and a new professional chapter.

Foundation

Building technical knowledge and practical skills.

Entrepreneurship

Running businesses and serving customers.

Transformation

Relocating to Türkiye and rebuilding professionally.

Professional Growth

Developing into a Senior Information Systems Specialist while embracing modern AI technologies.

  1. 2003 — 2013

    Founded & Managed Computer Centers

    Step One Computer Center

    Al-Awqaf Project, Arab Writers Union Street, Latakia

    Founded and managed several computer sales and maintenance centers in Latakia, starting under the name Step One Computer Center. Activities included computer sales, technical support, maintenance and customer service, until operations concluded in 2013.

  2. 2004

    Official Experience Certificate

    Tishreen University

    Tishreen University

    Obtained an Official Experience Certificate in Computer Systems and Office Programs from Tishreen University.

  3. 2005

    Worked with Lattakya4all

    Radio Sawt Al-Mousiqa

    Radio Sawt Al-Mousiqa, Latakia

    Worked on interactive advertising pages, Flash animation design and digital graphics, from the Radio Sawt Al-Mousiqa office in Latakia.

  4. 2005 — 2019

    Website Design & Development

    Designed and developed websites using HTML and CSS — long-term, hands-on experience in front-end web technologies.

  5. 2006

    Graduated from Tishreen University

    Tishreen University

    Latakia, Syria

    Graduated from Tishreen University with a Bachelor's Degree in Mathematical Statistics.

  6. 2006 — 2008

    Worked at Extra ISP

    Extra ISP

    Sahat Halloum, Latakia

    Worked concurrently at Extra ISP. Responsibilities included internet voucher distribution and customer support.

  7. 2013 — 2015

    General & Executive Manager

    Al-Mansour Trading Company

    Syrian Coast

    Served as General and Executive Manager at Al-Mansour Trading Company, focused on corporate SMS Gateway marketing across the Syrian Coast. Responsibilities included operational management, business development and executive supervision.

  8. 2015

    Relocated to Türkiye & Founded Anter İletişim

    Anter İletişim

    Saray Caddesi, Antakya

    Relocated to Türkiye and founded Anter İletişim, a computer and telecommunications center on Saray Caddesi.

  9. 2017 — 2019

    Founded & Managed URVA BİLGİSAYAR

    URVA BİLGİSAYAR

    Kurtuluş Caddesi, Antakya

    Founded and managed a computer center, URVA BİLGİSAYAR, on Kurtuluş Caddesi in Antakya.

  10. Jan 2019 — Sep 2020

    Photographic Design & Information Systems Specialist

    Liban Gıda A.Ş.

    İzmit, Kocaeli

    Worked at Liban Gıda A.Ş. in İzmit as Photographic Design and Information Systems Specialist (Bilgi İşlem).

  11. Current Stage Sep 2020 — Present

    Senior Information Systems Specialist

    MATADOR YOLDAŞ

    Antakya, Türkiye

    Currently serves as Senior Information Systems Specialist (Bilgi İşlem) at MATADOR YOLDAŞ in Antakya — the current stage of the professional journey.

Achievements

What Has Been Accomplished

Real professional milestones, without inflated numbers.

0+

Two Decades of Experience

A continuous professional journey across infrastructure, information systems and entrepreneurship.

4

Technology Ventures Founded & Managed

From Step One to Anter İletişim and URVA BİLGİSAYAR — entrepreneurial experience across two countries.

2006

B.Sc. in Mathematical Statistics

An analytical academic background from Tishreen University.

3

Languages for Professional Communication

Arabic, Turkish and English.

What I Do

Areas I Work In

Technical responsibilities and activities I handle daily.

Information Systems Management

Day-to-day oversight of systems, users and hardware.

Server Administration

Configuring, monitoring and maintaining local servers.

IT Infrastructure Maintenance

Keeping systems stable before problems occur.

Technical Problem Solving

Precise diagnosis and practical, maintainable solutions.

AI Prompt Engineering

Applying AI tools within real workflows.

Web Technologies

Building and maintaining websites with a clean, responsive approach.

Graphic Design

Advertising and digital design with years of experience.

Business Technology Support

Dependable technical support grounded in operational and managerial experience.

Areas of Expertise

Experience Across Several Disciplines

Infrastructure

  • Windows Server
  • Local Servers
  • File Management
  • Backup Strategy
  • Storage Management
  • System Monitoring

Networking

  • LAN
  • Network Troubleshooting
  • Router Configuration
  • Internet Connectivity
  • Technical Diagnostics

Information Systems

  • Technical Support
  • System Administration
  • User Management
  • Hardware Deployment
  • Software Installation
  • Office Productivity

Web Technologies

  • HTML5
  • CSS3
  • Responsive Design
  • Website Maintenance
  • Technical SEO Fundamentals

Graphic Design

  • Adobe Photoshop
  • Advertising Design
  • Digital Graphics
  • Print Design

Artificial Intelligence

  • AI Prompt Engineering
  • AI Productivity
  • AI Workflow Optimization
  • Practical AI Adoption
Skills

What I Can Do

Skills built through daily practice, not theory.

Advanced

Computer Systems & Operating Systems

Configuring, maintaining and administering day-to-day systems reliably.

Expert

Professional AI Prompting & Implementation

Applying AI tools practically to improve productivity and workflow.

Advanced

Personal & Local Server Administration

Configuring, managing and monitoring local servers on an ongoing basis.

Advanced

Graphic Design & Adobe Photoshop

Long-standing design experience across advertising and digital graphics.

Intermediate

Networking & IT Infrastructure

Diagnosing and resolving LAN and internet connectivity issues.

Technology

Tools I Work With

A technical toolkit built through actual use, not marketing.

Infrastructure

Windows Server Local Servers Storage Backup

Networking

LAN Routers Internet Technical Support

Web

HTML5 CSS3 PHP Responsive Design

Design

Adobe Photoshop Graphic Design

Artificial Intelligence

ChatGPT Claude Google Gemini GitHub Copilot

Productivity

Microsoft Office Microsoft 365
Languages

How I Communicate

Languages of daily work and professional communication.

Arabic

Native Language

100%

Excellent proficiency.

Turkish

Professional Working Proficiency

80%

Used professionally on a daily basis in the workplace.

English

Intermediate

55%

Good reading and technical understanding; basic conversational speaking.

Services

Services I Offer Clients

Practical services grounded in real technical experience.

Website Design

Clean, fast, fully responsive websites built with a practical approach that serves the site's purpose.

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Domain & Hosting Registration

Help choosing and registering the right domain, and setting up hosting correctly from the start.

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Technical Solutions

Diagnosing technical problems and delivering practical, reliable solutions across infrastructure, systems and networks.

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Contact

Let's Build Something Together

Open to employment opportunities, technical consultation and professional collaboration.